Alexander Forbes Integrated Annual Report 2017

Our business model
and integrated value
proposition



… to deliver our value proposition …

We conduct many activities that support the delivery of our products and services. Our value proposition is to deliver our solutions as the outcome of sound, holistic financial advice and, in doing so, support our clients’ financial well-being now and into the future.


… in order to achieve our desired outcomes …

Financial capital
R3.4 billion net operating income

R704 million normalised profit after tax

R509 million dividends paid

Human capital
R1.5 billion in total payroll costs paid in 2017

60 internal promotions

Employment equity score of 8.75 out of 15.00

Social capital
R1.65 billion paid out in gross claims

R2.1 billion paid to preferential procurement suppliers

R22 million spent on enterprise development

R4.3 million invested in communities


… and, in doing so, support our clients’ financial well-being for their lifetimes

Building Africa’s culture of long-term savings

Supporting 1.4 million clients’ financial well-being and peace of mind

Preserving wealth and managing clients’ key risks



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